Workplace from Meta is going away. You will be able to continue using Workplace until August 31, 2025. Visit our Help Center to find out more.
English (US)
Log in
Саҳифаи асосӣ
Саҳифаи асосӣ
    Security
    Security is at the heart of everything we do, with world-class infrastructure and features to keep your company safe.
    RESOURCES
    Everything you need to transform the way you work with Workplace.
          Start Using Workplace
          From helpful tutorials to in-depth launch guides and toolkits, get all the resources you need for a quick and easy launch.
          Work Academy
          Discover new ways to use Meta for Work and best practices to help you work smarter.
          Podcasts
          Listen to our Pioneer Podcasts to hear some of our favorite success stories from our biggest champions.
          TECHNICAL RESOURCES CENTER
          Get help with setting up Workplace, managing domains and other technical issues.
          Mastering Workplace Features
          Ready to become a Workplace pro? Learn all the ins-and-outs of our key features with in-depth guides, step-by-step user instructions and resource hubs.
          Technical Resources
          You don't have to be an IT genius to launch Workplace, but if you are then these technical resources are for you.
          Help Center
          Find step-by-step instructions and answers to frequently asked questions.
          Support
          Still can't find what you're looking for? Get in touch with a team of experts for more hands-on support.
          News Archive
          Workplace innovations, feature announcements and product updates.
          Set up Guides
          From adding a domain to inviting users, follow this step-by-step guide to set up your Workplace.
          Domain Management
          Find out why domain management matters - and how to do it properly.
          Workplace Integrations
          Discover how to bring all your tools together. Something missing? Learn how to build your own integrations.
          Account Management
          Keep your Workplace up to date by creating, maintaining or deactivating user accounts.
          Authentication
          Make sure you only give access to the right people by integrating with your current identity solutions.
          IT Configuration
          Learn how to keep Workplace running smoothly with info on networks, email whitelisting and domains.
          Account Lifecycle
          Understand the process of inviting members of your organization to claim their accounts.
          Security and Governance
          Get the lowdown on how we keep your people and information safe on Workplace with added technical terminology.
          Workplace API
          Learn how you can automate and integrate your custom solutions with Workplace using our API.
          Getting started
          From launching Workplace to paying for it, learn more about those crucial first steps.
          Using Workplace
          This is where we reveal the hidden depths Workplace has to offer with tips and info on key features.
          Managing Workplace
          Got a specific question about managing content, data or employees? This is the place to ask it.
          IT and Developer Support
          Looking for answers to more technical questions about security, integration and the like? Start here.
          Support
          Still can't find what you're looking for? Get in touch with a team of experts for more hands-on support.
          Get in touch
          Need help with your Workplace account? Fill out this form to get all the answers you need from our customer support.
          Security
          Resources
          Security
            Start Using Workplace
              Mastering Workplace Features
              Technical Resources
              Work Academy
                Podcasts
                  Help Center
                  Support
                  English (US)
                  Log in

                  Integrations > Custom Integrations



                  Learn how to integrate other tools in your Workplace instance.

                  Contents

                  Overview

                  Overview

                  Custom Integrations are used by Workplace customers for in-house development (or bespoke development for the sole use of a single Workplace customer) to integrate their own tools or software ecosystem with Workplace.

                  In this section, we will learn how to create and configure a Custom Integration on Workplace.

                  Creating an integration

                  Creating an integration

                  To create an integration, log in as an Administrator who has the permission to change company settings and configure integrations. Once you're logged in you can complete the following steps to create an integration:

                  1
                  Go to the Admin Panel and navigate to the Integrations section.

                  2
                  Click the Create Custom Integration button.

                  3
                  In the dialog, enter a Name and a Description for your integration.

                  4
                  Click the Create button.

                  Once you have created the integration, you can proceed to configure it.

                  Basic configuration

                  In the Integrations section of the Admin Panel, click the name of the integration to be configured. These are the fields you may find in the Integration details screen.

                  • Integration details: You can modify the Name, logo and description of the integration, see the App ID and App Secret, and create or reset the Access token of your integration.
                    The Access token is required to send any API request so Workplace can verify and validate that the integration is sending those requests. Saving the Access token in a secure place is highly recommended since it can be used to perform critical actions on Workplace, such as creating or deactivating user accounts (provided that the integration has the corresponding permissions).
                  • Visibility: You can enable or disable your integration. If it's disabled, the integration will not be able to make any API request.
                    You can also enable or disable its discoverability, which will make your integration appear in the list of available bots on Workplace.
                  • Last API request: You can view the last day that the integration made an API request and the number of requests made in the last seven days.
                  • Delete integration: You can delete the integration. This action is not reversible and will delete the integration and its associated content.

                  Permissions

                  In the configuration screen of the integration, there is a section called Pemissions in which you can choose the permissions that your integration will need access to. Below you have the list of permissions.

                  To learn more about the Custom Integration permissions, please visit the Developers Documentation.

                  Webhooks

                  Another section available to configure for each integration is Webhooks. Webhooks allow you to subscribe to specific events and receive updates in real time. When a change occurs in Workplace, an HTTPS POST request is sent to a callback URL for each custom integration app that's subscribed to the relevant webhook topic.

                  One example of a webhook can be receiving an update in the callback URL when a comment has been created in a post.

                  Topics
                  Webhooks are divided into topics, and you can set a different callback URL per topic. More info on the topics and subscriptions available can be found in the Developers Documentation.

                  Subscribing to a webhook
                  More info on how to subscribe and action a webhook can be found in the Developers Documentation.

                  Security

                  You can set two types configurations here:

                  • Server IP allow list, where you can allow list IP addresses to only admit API calls that come from those IP addresses.
                  • Require app secret proof, where you can enable an additional layer of security that will require you to pass the app secret details when making an API call.

                  Link preview

                  The last section of the configuration is Link preview, which is only used by integrations that want to implement previews for links/urls on Workplace. All details can be found in the Developers Documentation.

                  Examples

                  Examples

                  You can find some code samples in our Github repository, and some chat bot examples here.